Banking Frontiers

Presents

Consumer Experience Reimagined

November 26, 2025 | 6:00 PM - 9:00 PM
AWS

Greetings from AWS and TechCircle.

We are honoured to invite you to join us as a distinguished speaker at “Consumerverse: Consumer Experience Reimagined” – AWS’s flagship gathering of India’s leading retail, e-commerce, and CPG marketing leaders, taking place on November 26, 2025 at The Grand Hyatt, Mumbai.

About Consumerverse

Consumerverse is curated exclusively for senior marketing leaders across sectors shaping the future of consumer engagement. The day’s agenda will spotlight four transformative themes:

  • Conversational AI: Harnessing AI-driven, empathetic voice bots and chatbots to transform customer interactions.
  • Omnichannel Engagement: Integrating data across channels for seamless, personalized consumer journeys.
  • Loyalty Management: Innovating customer retention and lifetime value through intelligent loyalty programs.
  • Media Management and Delivery: Optimizing visual and video content delivery to enhance brand impact and user experience.

Opening Keynote Session

The New Leadership Mandate: Purpose, Storytelling, and Measurable Performance

The evolving role of business leader blancing creative storytelling and brand purpose with the demand for measurable performance. The modern leader must connect the heart and the head.

Audience: CMOs, EVPs, SVPs, VPs and Marketing Directors from CPG, Retail, E-commerce, Logistics and Consumer Durables

Theme:

Keynote Address: The New Leadership Mandate: Purpose, Storytelling, and Measurable Performance

Panel Discussion 1: From Data to Dollars: Achieving Commercial Clarity Across the Omni-channel

Panel Discussion 2: The Experience Multiplier: Turning Engagement into Loyalty, and Loyalty into Growth

Closing Keynote Address: Decoding Gen Next: From Transactions to Authentic Brand Stories

Our ISV Partners

Venue

The Grand Showroom, The Grand Hyatt, Mumbai